After a year of being an ISO 9001: 2015 Certified in all its Government Services and all its Economic and Social Service Facilities, the City Government of Vigan undertakes and successfully passed its First Year Surveillance of ISO 9001:2015 last June 22-24 at Vigan City Hall.
Due to the pandemic, the TUV Nord Philippines Inc. the official ISO consultant of the city, conducted the First Year Surveillance of the City Government via remote audit wherein different heads of offices and division chiefs underwent interviews about their office operations and offered services.
After a thorough table document interviews, Audit Team Leader Edmund Angelo Larroza pronounced virtually that the City Government of Vigan successfully passed its First Year
Surveillance of the ISO 9001:2015 at Vigan Culture and Trade Center in front of Mayor Juan Carlo Medina and the City’s Head of Offices and Division Chiefs.
The City’s Quality Management Representative Franco Que reminded some offices who are under PI (for Potential Improvement) and CM (Comments) to further improve and enhance their services and systems for the next audit on April 03, 2021.
Meanwhile, City Mayor Juan Carlo Medina gratified the boundless support and effort of every city employee in giving quality service to the bigueños. “This First Year Surveillance of ISO 9001:2015 is not possible without the cooperation of everyone. Let us all continue to strive for improvement.” Vigan City Mayor Juan Carlo Medina said.